Case studies

adidas

adidas Elevates White Friday Through Its First-Ever TikTok LIVE in the UAE at the Dubai Mall Flagship Store

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120 M
Total Views
622 K
Install Volume
5 X
ROI
The objective

Winning White Friday by Connecting Digital and Retail Through a Unified Brand Experience

adidas, a global sports brand, partnered with TikTok to stand out within a highly competitive commercial landscape during the biggest shopping moment of the year.


White Friday is a key retail moment, during which consumers actively explore and discover products across digital platforms and physical stores.


During this period, adidas aimed to drive store footfall while ensuring digital discovery translated into meaningful engagement and purchase intent. Through this partnership, adidas adopted a unified media and creative approach to connect content, creators and retail across both online and offline channels.





The solution

Delivering a Tailored Strategic, Creative and Media Approach to Bring Creator Storytelling into Retail


adidas turned culture into commerce, introducing key White Friday looks through the feed and TikTok LIVE to spark digital interest ahead of the in-store experience.


The journey unfolded on the TikTok LIVE MENA page through styling tips, Q&As, and product storytelling led by adidas ambassadors and creators.


The activation culminated in an immersive flagship experience at the adidas Dubai Mall Flagship store, bringing live TikTok moments from the retail floor, creating a seamless online-to-offline impact. These moments were amplified through TikTok’s native formats, including Spark Ads and later repurposed into short-form content to extend impact beyond the LIVE moment and sustain engagement online.



The results

adidas Drives Strong Engagement Across App and In-Store

The activation delivered strong results across key online and offline touchpoints, driving standout performance across priority objectives.


Online Results

  • ROI – 5X

  • Installs – 622K

  • Traffic Uplift 2X

TikTok Live Results

  • 40K Unique Live Viewers

  • 2M Unique Impressions

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testimonial

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At adidas, we are clear on our ambitions and the experience we want to create for our consumers. This clarity ensures we activate the very best of our brand during key brand moments in ways that are authentic and community-driven. At the same time, we remain disruptive and entrepreneurial in our mindset, constantly setting new standards for how brand and commerce connect. TikTok has been a key partner in enabling this and amplifying our ability to influence from this region to the world.

Eugene Karasev
Senior Brand Director, adidas